The emails inviting members to renew their subscriptions online are scheduled to be sent out by Warners on Monday 30th January. As usual, these invitations will be sent only to members who have elected to renew online, or who joined online and didn’t take out a Direct Debit at the time.
I’m pleased to advise that the renewal process has been simplified considerably this year. Each member will receive a bespoke link which will take them to a Web form with their name, membership number, subscription amount and membership type prefilled – note that membership number, subscription amount and membership type cannot be altered. They will need to enter their billing address, which will be carried forward to the payment screen, use a button on the form to copy billing to mailing address and finally enter the email address to which they want payment verification sent. Then they’ll click a Buy Now button take them to a secure SagePay payment page accepting Visa and Mastercard, credit, debit, Visa Electron and Maestro.
As usual, a means for each member to verify the authenticity of the mail will be provided – clearly I won’t elaborate here on what this is.
I will continue to work with Warners to develop the renewal process – we will for example look for opportunities to prefill more data where possible.
The process has been tested in a range of environments but clearly we cannot replicate the myriad web browsers and devices in use across the world, so if you have problems, please contact Warners in the first instance and they’ll do their best to help.
Alan Regan, Chairman & Membership Secretary