The mailing is scheduled for collection by Royal Mail from Warners Midlands in Bourne on Friday 15th February and is expected to start arriving with UK recipients from Saturday 16th. Mailing to overseas recipients will be by Air Mail and arrival dates will vary by country.
The package comprises February 2019 SMT & Bulletin, the 2018 Annual Report, the Guide to the 2019 National Garden Railway Show, the 2019 DVD including secured membership lists and a book of ten tickets to enter the Grand Draw at the National Garden Railway Show in April. It is planned to glue tack the DVD to Bulletin and arrange the contents of each package so that is is visible to anyone who handles it. This will reduce the risk of the DVD being damaged by the package being folded, which has happened in the past.
Your personalised renewal form is on the back of the address carrier sheet used to mail the package. The data used to prepare this was extracted on 5th February so will not reflect renewal activity after this point. If you renewed by taking out a new Direct Debit in the week before this date, this may not be reflected in the renewal request, because putting the Direct Debit in place was in process when the data was extracted.
If you have any questions regarding your renewal, or want to renew over the phone, please contact Warners Group Publications on 01778 392016 (outside the UK: +44 1778 392016). Lines are open 8 am – 6pm Monday to Friday and 9am – 5pm on Saturdays and Bank Holidays, excluding Christmas Day, Boxing Day and New Year’s Day. I expect lines to be busy in the first few days of next week as members renew by phone – waiting a week to renew your membership subscription is perfectly acceptable and may avoid waiting in a queue.
Thanks to the many people who have contributed to this mailing, which is the heaviest of the year. I hope you enjoy it when it arrives.
Alan Regan, Chairman and Membership Secretary